Online Orders:
Orders are usually dispatched within 1–2 working days.
During peak times or for made-to-order items, dispatch may take 1–10 working days.
All clothing is made in-house, so turnaround times may be longer during busy periods.
Delivery & Shipping
Delivery Times:
Orders are typically delivered within 48 hours after dispatch, but please allow up to two weeks.
Orders dispatched after 3pm Monday–Friday will be collected by the courier the next working day.
No weekend courier collections; all weekend orders will be collected the following Monday.
Shipping Options & Estimated Times:
Carrier / ServiceEstimated Time After DispatchCourier (Tracked)1–3 working daysRoyal Mail (Tracked)2–5 working daysSpecial Delivery (UK/NI only)Next day after dispatch if dispatched before 2pm
Note: We cannot guarantee same-day dispatch for any order.
Additional Shipping Info:
Delivery costs are calculated based on the total weight of your items.
Customers may choose between Royal Mail, Courier, or Special Delivery (UK/NI).
Orders are dispatched Monday–Friday.
Made-to-order products may take 5–7 working days to dispatch.
International orders outside the UK/ROI may take up to 14 working days or longer for destinations outside Europe.
If a specific delivery date cannot be met, we will contact you to reschedule or provide a full refund.
While we strive to meet estimated delivery dates, delivery times are not guaranteed and we are not liable for delays.
Delivery will be made to the address specified in your order. Please ensure someone is available to receive it.
Title and risk pass to the buyer upon delivery.
Track Your Order
You can track your order anytime via My Account. Click & Collect customers will receive an email when the order is ready for pickup. Once your order is dispatched, you will receive an email with your tracking number.
Shipping & Delivery
Every AGRi: Born Ready order is packed and sent out with care.
Where we deliver
We currently deliver to addresses across the UK, including Northern Ireland.
Delivery costs and times
Delivery option Cost Estimated delivery UK Standard £[X.XX] [X–X] working days UK Tracked £[X.XX] [X–X] working days Free delivery On orders over £[XX] [X–X] working days
Delivery times start from the day your order is dispatched, not the day it's placed. Working days are Monday to Friday, not including bank holidays.
When will my order be dispatched?
Our kit is printed in small batches and sent out by our trusted fulfilment partner. Orders are usually dispatched within [X–X] working days. During busy times, like a new drop launch or the run-up to Christmas, it may take a little longer. We'll always let you know if there's a delay.
Tracking your order
Once your order is on its way, we'll email you to confirm it's been dispatched [and send your tracking number, so you can see exactly where it is].
Christmas orders
Want it under the tree? Please order by [date] for UK delivery before Christmas. Running late? An AGRi: Born Ready gift card is sent straight to their inbox by email, so it's never too late.
Gift cards
Gift cards are delivered by email, usually within a few minutes of ordering. There's no postage to pay.
Something not right?
Your order hasn't arrived: if it's been more than [X] working days since dispatch, get in touch and we'll chase it for you.
It arrived damaged or wrong: we're sorry! Email us within [X] days with your order number and a photo, and we'll put it right.
Wrong address: please double-check your address at checkout. If you spot a mistake, email us straight away and we'll do our best to catch it before it's sent.
Returns
Changed your mind or need a different size? Take a look at our Returns & Refunds page.
Questions?
Drop us an email at [your email] and we'll get back to you within 2 working days.
A few things to sort before you publish:
Customs charges: your stock is sent by your supplier in Ireland. If it's the Republic of Ireland rather than Northern Ireland, parcels coming into Great Britain can attract import VAT or customs charges. Customers really don't like being asked to pay those on the doorstep. Check with Dave/your supplier and an accountant how this is handled before launch. If buyers might be charged anything extra, the page needs to say so.
Make the prices match Squarespace: the costs in the table must match the shipping rates you've set up in Squarespace (Commerce → Shipping).
One email address: use the same contact email here as on the rest of the site.
If you'd like, I can write the Returns & Refunds page next so you can link the two together.

